Terms of Service

User Responsibilities

As a user of Omaha Repair Hub, you agree to:

• Maintain Accurate Information: Provide truthful, accurate, and complete information in your profile, job postings, and communications. Keep your contact information up to date.
• Professional Conduct: Treat all users with respect and professionalism. Communicate clearly and respond to messages in a timely manner.
• Honest Representation: Accurately represent your skills, qualifications, and work experience if you are a service provider. Provide accurate job descriptions if you are posting work.
• Compliance with Laws: Ensure all activities on the Platform comply with local, state, and federal laws. You are responsible for obtaining any necessary licenses or permits for your work.
• Account Security: Maintain the security of your account credentials. You are responsible for all activities that occur under your account.
• Prohibited Activities: Do not use the Platform for any illegal activities, to post fraudulent jobs, to harass other users, or to circumvent our payment system.

Failure to comply with these responsibilities may result in suspension or termination of your account.

Payment Terms

All transactions on Omaha Repair Hub are processed securely through our escrow system to protect both job posters and service providers.

How It Works

• Job Posting: Job posters create listings describing the work needed and budget range.
• Bidding: Service providers submit bids with their proposed pricing and timeline.
• Agreement: When a job poster accepts a bid, both parties agree to the terms including scope of work and payment amount.
• Invoice Payment: Service providers create invoices for completed work. Job posters review and pay invoices through the Platform.
• Secure Processing: All payments are processed through secure payment processors. We do not store sensitive payment information.

Fees and Charges

Omaha Repair Hub may charge service fees on transactions. Any applicable fees will be clearly disclosed before you complete a transaction. Payment processing fees may also apply.

Refunds

Refund requests must be submitted through our dispute resolution process. We review each case individually based on the circumstances and evidence provided by both parties.

Dispute Resolution

We strive to facilitate positive interactions between users. However, if disputes arise, we have established a process for handling conflicts:

Step 1: Direct Communication

We encourage users to first attempt to resolve disputes through direct communication via our messaging system. Many issues can be resolved through clear communication and mutual understanding.

Step 2: Platform Mediation

If direct communication does not resolve the issue, either party may request mediation from Omaha Repair Hub. To initiate mediation:

• Contact our support team at oshsupport@omahasharehub.com
• Provide detailed information about the dispute including relevant messages, photos, and documentation
• Both parties will have an opportunity to present their perspective

Step 3: Resolution

Our team will review all evidence and communications to reach a fair resolution. Possible outcomes may include:

• Full or partial refunds
• Additional work requirements
• Payment releases
• Account warnings or restrictions

All dispute resolution decisions are made at the sole discretion of Omaha Repair Hub based on the evidence and circumstances of each case.

Liability

Platform Limitations

Omaha Repair Hub provides a platform for connecting service providers with individuals seeking services. We do not:

• Employ or directly control service providers
• Guarantee the quality, safety, or legality of services performed
• Verify credentials, licenses, or qualifications of service providers
• Assume responsibility for work performed or services rendered
• Provide insurance coverage for work performed through the Platform

User Responsibilities

Users are responsible for:

• Due Diligence: Researching and vetting service providers before hiring, including checking reviews, qualifications, and references
• Insurance: Obtaining appropriate insurance coverage for work performed on your property
• Permits: Ensuring all necessary permits and approvals are obtained for work
• Safety: Maintaining a safe work environment and following safety protocols
• Quality Control: Inspecting work and communicating any concerns promptly
• Legal Compliance: Ensuring all agreements and work comply with applicable laws

Limitation of Liability

To the maximum extent permitted by law, Omaha Repair Hub and its affiliates, officers, employees, and agents will not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Personal injury or property damage resulting from use of the Platform or services
• Acts or omissions of service providers or job posters
• Disputes between users

Our total liability for any claims arising from your use of the Platform shall not exceed the amount of fees paid by you to Omaha Repair Hub in the twelve (12) months preceding the claim.

Intellectual Property

The Omaha Repair Hub platform, including its design, features, and content, is owned by Omaha Repair Hub LLC and protected by copyright, trademark, and other intellectual property laws.

You retain ownership of any content you post on the Platform (such as job descriptions, photos, and reviews). By posting content, you grant Omaha Repair Hub a license to use, display, and distribute that content on the Platform.

You may not copy, modify, distribute, sell, or lease any part of our Platform or software without our express written permission.

Account Termination

Your Right to Terminate

You may close your account at any time by contacting our support team. Upon account closure, you will no longer have access to the Platform, but we may retain certain information as required by law or for legitimate business purposes.

Our Right to Terminate

We reserve the right to suspend or terminate your account if you:

• Violate these Terms of Service
• Provide false or misleading information
• Engage in fraudulent activity
• Harass or abuse other users
• Attempt to circumvent our payment system
• Use the Platform for illegal purposes

We will make reasonable efforts to notify you before terminating your account, except in cases of serious violations or legal requirements.

Updates to These Terms

We may modify these Terms of Service from time to time to reflect changes in our practices, legal requirements, or platform features.

When we make significant changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you via email or through a prominent notice on the Platform
• Provide you with a reasonable opportunity to review the changes before they take effect

Your continued use of the Platform after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree to the updated Terms, you should discontinue use of the Platform.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Nebraska, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts located in Douglas County, Nebraska.